Friday, June 20, 2014

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It was clear that we will get the garage after we moved from the manufacturer from the beginning, since we first of all need to adjust the property accordingly, and create the foundation.
Our garden and landscape designers was very busy and this has quickly and competently done, so that I could send the "foundation completion message" to the manufacturer on 04/14/2014. The usual procedure is now this, which is a "supervisor" hochland means the manufacturer checks hochland the foundation and releases and then the garage is set up. We were already promised us by phone should be delivered in week 19/20 to the garage. And so we waited and we waited for a response from the manufacturer with the exact delivery date, but nothing came of it. So I phoned every few days soon after getting our garage with the statement, "Well, if you have not heard from us until now has taken the foundation and comes as planned in order and the garage. The exact date you will receive said four days earlier. " So far so good ... we thought. hochland
At 9:05. (End of week 19, so actually already Delivery week) flew a note from us in, the site manager at 08:05.! was with us and the foundation was wrong. We would now have one week to repair the otherwise would be additional costs for storage incurred.
Since my facial features are once derailed: How foundation is not in order (it was always said, if you have not heard until now everything is fine)? As just one week time to repair (although the "Site Manager" had four weeks to review and it only at the last minute for holding necessary to remove the whole)?
So we phoned our landscaping farmer, this also came over as soon as possible to see everything, but he did not discover an error. So I quickly picked up the phone and call times the manufacturer. And tja as it turned out (after the landscaping farmer himself spoke with the manufacturer) the foundation fits anyway!
A delivery date was us until today still not to be named, although the delay was definitely not even our fault. We hope (according to the manufacturer, "which is everything hochland already at the shipping") that the garage later this week can be delivered. The only if the garage is because it can also use the outdoor work continues (with four week delay).
Unfortunately, the described procedure hochland of you in the industry has become almost common. Of course, it is your responsibility that the bottom plate for the prefabricated garage complies with the requirements and in itself it is even good that the supervisor stops by before delivery hochland in order to get an idea of the locations (which is not standard). But what annoys me are those costs for temporary storage. Of course, the works, a certain effort, if the garage after the production can not be shipped the same. But does it again siphon off profits, is mEnicht ok. We ourselves are a distributor for prefabricated garages of all kinds and we have all the manufacturers with whom we cooperate, agreed that a temporary storages at no extra cost must be possible - but it is so and so absolutely rare. And even though only meant all manufacturers, so something does not work, we practice for the past 8 years, so - much to the satisfaction of all concerned.
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